FAQ

Do I need an account with Freshdesk to get support
You do not require an account with Freshdesk to be able to receive support from AWM Clayton, via Freshdesk support, however, if you would like to be able to...
Tue, 20 Mar, 2018 at 4:27 PM
How do I activate my AWM online account
To activate your online account, send an email to clayton.ap@mmem.com.au and include the following details; Subject: Activate my online account Emai...
Mon, 9 Aug, 2021 at 10:36 AM
How do I download my pricelist
To download your price file, simply log in to the AWM online portal https://clayton.awm.mmem.com.au, click on My Account in the top right hand corner and th...
Thu, 29 Mar, 2018 at 3:36 PM
How do I download my invoices & statements
If you have access to your online account, you will be able to download a copy of your statements and invoices.  If you dont have access to the online eComm...
Thu, 28 Feb, 2019 at 5:15 PM
How do I setup a credit or cash account with AWM Clayton
If you would like to setup a credit or cash account with AWM Clayton, you will need to download and fill out the below attached AWM Credit Application PDF. ...
Wed, 20 Mar, 2024 at 11:44 AM
How Do I Log in to the AWM eCommerce site
To access the AWM eCommerce platform you will need an online account with us.  If you do not have one of these, please have a look at the following knowledg...
Tue, 27 Mar, 2018 at 11:24 AM
How Do I Change my Username or Password for AWM Clayton eCommerce site
If you would like to change either your username, usually the email address you registered with when activating it, or your password, usually your account n...
Tue, 27 Mar, 2018 at 12:08 PM
How do I reset my password for AWM Clayton online
If you have forgotten your password for the AWM Clayton e-Commerce site, AWM Clayton, you will need to submit a reset request.  To do this, open the followi...
Wed, 4 Apr, 2018 at 9:41 AM
How do I change to the full MMEM Catalogue
As a customer of AWM Clayton, by default, the product list you are presented with are products that we currently have in stock.  To view the full MMEM catal...
Wed, 16 May, 2018 at 4:26 PM
How do I transfer my account from my branch to AWM Clayton
If you would like to transfer your account with another MMEM branch to AWM Clayton, download the AWM Account Transfer Form below and fill it as follow;
Thu, 28 Feb, 2019 at 5:17 PM